General Use and Information
This FAQ answers questions dealing with general usage of the Comfy Easy PC System.
Please take the time to go over the information in this FAQ to make sure you`re using Comfy's Easy PC System correctly, and making the most of your Easy PC Keyboard and Software.
Please select one of the following issues:
- Can I use the Easy PC Learning System with my Mac?
The Easy PC System currently requires the Microsoft Windows Operating System to run, and cannot be used with OSX.
Apple has recently released Boot Camp, which lets users install Microsoft Windows on Intel Based Macs, therefore allowing them to connect and play with the Easy PC System.
To install the Easy PC System on an Intel based Mac, you must first install Boot Camp and Microsoft Windows on it.
Once installed, start your Mac and choose to run the Windows Operating System, then connect the Easy PC as if you were using a regular Windows PC.
Use the following links for more information:
Apple Computer: http://www.apple.com
Apples Intel Based Macs: http://www.apple.com/intel
Apples Boot Camp Software: http://www.apple.com/macosx/bootcamp
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- How do I install a Comfy software title?
- Turn on your computer and insert the relevant Comfy software CD into the CD-ROM drive.
- The Installation program should automatically launch. If it does not, click on the "start.exe" file from your CD-ROM.
- Follow the installation instructions displayed on the screen.
- Press "Finish" to complete installation. A Comfy icon will appear on the computer desktop and in the Start submenus.
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- How do I know which languages are available in a specific title?
To see a list of the languages available on a title you've purchased, simply check the available languages by selecting "Change Language" in the software's main menu.
If you'd like to know which titles have been translated to which languages, view our full list of languages.
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- How do I launch a game?
In order to run Comfy software games, you will need the original game CD.
Insert the Comfy software CD into your CD-ROM drive, which should remain inside the CD-ROM drive during the whole play.
The game should start automatically.
If the game does not start automatically, double click on the Comfy icon on your desktop.
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- How many software CDs are available per age group and how do I choose the suitable software for my child?
Please use our Software Finder and the information in our Parents' Center for more guidance on selecting the right software for your child.
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- I'm having problems with my Elmo / Bert & Ernie Computer Phone.
The Elmo Computer Phone is a product from the Comfy's old product line. This product was first marketed in 1998 and has not been sold worldwide since 2001. This Elmo Computer Phone works with relatively old operating systems (Windows 95/98) that were common during it's selling period and can result in improper installation while trying to install it on up-to-date Operating Systems (i.e. Windows XP).
We're sorry but this product is no longer under Comfy's support range since January 2006.
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- What are the differences between Comfy's Easy PC System and other educational products on the market?
The Comfy Easy PC Learning System is a unique interactive platform that was specifically designed for toddlers as young as 12 months old, who still cannot motorically control a regular mouse or keyboard.
Comfy strongly believes that interactivity and positive feedback to a child's own actions and decisions are an important key in supporting and maximizing the child's development.
Comfy Easy PC System is a combination of interactive software and specially designed hardware that we believe is unique in creating a safe and creative learning environment, keeping the child active as a good alternative to various passive activities.
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- What are the minimum computer system requirements for the Easy PC system?
- Processor: Pentium III 350 MHz and above
- OS: Microsoft Windows 98SE/Me/2000/XP
- Memory: 32MB Ram and above (64MB or higher recommended)
- Hard Disk: at least 30MB free space
- CD-ROM Drive: 4X over sampling and above
- USB port
- Additional requirements: Sound card, color screen and speakers
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- What professional acknowledgement has the Easy PC system received?
The Easy PC system has been sold across the globe, translated into more than 20 languages, and won numerous awards for its high-quality products. Some of the most recognized include Dr. Toy, the National Parenting Award, Creative Child magazine and Children's Software Revue. For more information, visit our Awards page.
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